Route General Inquiries
Automatically route general inquiries to the right experts on your team using Channel Rules – allowing you to better fulfill customer needs and generate more opportunities for your business.
Go beyond standard request types.
Allow customers to inquire about your business as a whole, rather than being limited to sample, document and quote requests. This opens up the door for more conversation and sales opportunities.
Collect questions from prospective customers
Enable more business opportunities
Store customer inquiries and information in one place
Build relationships earlier in the buying journey
Collect and track customer information with ease.
Get automatically notified when a form is submitted and find each customer’s inquiry in their buyer journey of their leads page, meaning no questions or requests fall through the cracks.
Better understand your customers' needs.
Enabling general inquiries allows you to build a relationship with your customers earlier in their buying journey, helping to ensure that there’s product-fit and their project needs are met.